Admin Accounts

There are two types of Admin accounts: Admin and Admin Only.

An Admin account is designed for viewing the account's usage time, activity, and subscription details. The admin will also take up a license and have access to the premium features.

An Admin Only will have the same administrative access but won't take up a license. Admin Only will not be able to access the premium features.

Admins won't be able to access the Billing page. Only Account Owners will be able to access Billing. If you'd like a specific user to receive invoices, please contact

How To Make a User an Admin

1. Select the Users page by clicking this link or using the drop-down icon on your account name in the upper right-hand corner of the page. 

2. On the User page, you can see the subscription details. This includes how many users the account has, the total usage time across all users, and the number of sessions.

3. To make a user an Admin or Admin only User, invite them(if not already added), then select from the available Roles.

How To Remove a User's Admin Status 

1. Select from the Roles dropdown.

2. Select Member.